Terms and Conditions
Purchases of ILOVEPOP products made on the website www.ilovepop.it are governed by the following conditions (the Conditions).
By accessing the site the user accepts the Conditions without limitations or reservations.
The Site is owned by AF Project srl
VAT 07622340961
Services offered by the site
The site offers users the opportunity to view, choose and purchase ILOVEPOP products as depicted on the site.
Access to the site and its services is intended for personal use only.
Product selection
After logging in, the user can proceed to select the desired products as described in the relevant sections, selecting them one by one and adding the desired quantities to their shopping cart. Once you have placed your order, we are unable to modify its contents in any way, including the quantity of goods or the delivery address.
AF Project srl declines all responsibility for the possibility that, due to a particular configuration of the computer used by the customer or a malfunction thereof, the colours of the products displayed on the site may present slight differences compared to the original ones.
In the event that the items ordered are not available, or if for some reason the order cannot be fulfilled as requested by the Customer, the order office will notify the customer, with the obligation to refund the customer the amount already paid for the purchase of the product.
How to purchase
The Customer may purchase the products online by paying by credit card or with Paypal.
Delivery and shipping times
Shipments worldwide are made by courier from Monday to Friday from 8:30 to 19:00. Delivery times in Italy are 2-3 working days after 24 hours from registration of the order for standard shipping, and 1 working day for priority shipping.
Please note that the expected delivery times are only estimates and may therefore be subject to slight fluctuations.
The price of the goods displayed on ilovepop.it does not include shipping costs.
Shipping costs, equal to €6.90, are paid by the Customer and will be included in the cart at the time of purchase.
Returns
The right of withdrawal can be exercised within 14 days from the date of delivery. It is necessary to send a return request to the email info@ilovepop.it
The shipping costs of the returned product are borne by the Customer.
The return must be sent to the logistics office in via Duomo 45 cap 80138 Naples ground floor. From Monday to Friday from 9:00 to 15:30. AF Project srl will refund the Customer the amount already paid excluding shipping costs. The product must be returned in an intact state of conservation, with the original labels and with careful packaging in order to safeguard the original packaging.
Changes
The right of exchange can be exercised within 14 days of receiving the goods by sending a communication to the company by sending an email to info@ilovepop.it
Shipping costs for exchanges will be entirely borne by the buyer/customer.
The exchange must be sent to the logistics office in via Duomo 45 cap 80138 Naples ground floor. From Monday to Friday from 9:00 to 15:30. The product must be returned in an intact state of conservation, with the original labels and with careful packaging in order to safeguard the original packaging.
Privacy & Safety
The images of the products contained on the ilovepop.it website are the property of the Company; any use of such images, not authorized by a written consent from the Company, will be prosecuted according to the law.
Any reproduction, alteration, transmission, publication or redistribution to third parties for commercial purposes is strictly prohibited without the express written consent of the Company.
AF Project srl prohibits the use of the content or trademarks present on the site for any purpose or end other than those mentioned above.